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A delicious quip from
ancient Greece came to mind on gagging through pop-philosopher Mark Kingwell's
National Post column:
Demosthenes: "The
Athenians will kill you some day when they are in a rage."
Phocion: "And you,
when they are in their senses."
The editorial was a
trendy mumbo-jumbo that ought to deface the more frivolous sections of a
newspaper. Following a barrage of incoherent verbiage about "cross-over,"
"synergy," and "total brand experience," Kingwell offered up a hackneyed assault
on Bill Gates and his profits.
A primer for the new
sophistry infesting the left is Naomi Klein's book "No Logo: Taking Aim At the
Brand Bullies." Kingwell is credited with acting as Klein's mentor while she
assembled her miscellany. A sound-bite bellwether in her own right, Klein uses
terms such as "brand bullies," "brand bombing," and "brand convergence,"—echoed
in Kingwell's prolix—to underscore that the masses buy into a vision of the
world an evil capitalist cabal sells for its own gain. In both instances, the
reader should avoid confusing an orgy of alliteration with conscious thought.
Gates has it all
wrong, claims Kingwell's. Yes, Microsoft makes pretty good software, allows the
Professor, although naturally it stole its ideas. And Gates' billion-dollar
enterprise has marketed itself with "moderate success." But since life is all
about packaging, not substance (groundbreaking idea), Gates should have "crossed
over" to marketing something unconnected to software, like a "Gates World," or a
"Microshuttle" air-service. Instead of joining the "cross over" trend, laments
Kingwell, supposedly in an attempt at cynicism, Gates makes us watch his
attempts to "justify his own outrageous wealth."
No less incoherent is
Kingwell's view of wealth. Why is the wealth of Gates outrageous? Only, I guess,
if your departing point is that Gates forced all those who bought the bundled
Windows Operating System and Internet Explorer to do so at the point of a gun.
Here's the rub: There
is no bullying in a supply-and-demand free market. When a sovereign consumer
decides to part with the $128 in lieu of Gates' Windows and Explorer deal, it is
because he values the product more than the cash. Are people too simple to
execute this basic cost-benefit evaluation? Had the consumer valued the
Netscape, LINUX, or SOLARIS products—none of which offered a combined Internet
browser and OS at a rock-bottom price—more than the cash these companies were
demanding for their cumbersome alternatives, buyers would have purchased those
instead of giving Gates the larger market share.
Bill Gates' market
share is derived from the consumer's vote of confidence. When Joe average
invested in the bundled products, he voted with his cash for the most value he
could get. Indeed, democratic capitalism is a fail-safe mechanism that ensures
the capitalist is roped into serving the masses. If he fails to serve, absent
government intervention, the entrepreneur doesn't profit. Much as I would like
the rarified music of Bela Bartok to sell millions, the masses have spoken.
Through their buying power, they decide what should be produced, by whom and in
what quantities, and it is brand Britney (Spears) the masses want most.
Concealed in
Kingwell's sneering is the deep contempt the left holds for the no-longer-noble
proletariat. So stupid are people, such pawns of package are they, that they lap
up products they neither need nor want. Kingwell's apoplexy is really an
unintentional paean to capitalism. For it is thanks to mass production, namely
capitalism, that the average incomes in North America are so high. And it is
capitalism that explains why goods that were once luxuries reserved for few—such
as good food and clothing, vehicles, homes, computers, art, entertainment, and
foreign travel—are now mass-market commodities. The average man can, very
plainly, afford to buy fluff over real stuff.
Why a man so hard at
work on his own brand would strike such a pose against marketing is unclear.
Kingwell's disdain for wealth is less baffling. Unlikely as it is to be based in
scriptures, and very definitely not on the "Jewish legal tradition according to
which wealth honestly acquired is a blessing," Kingwell's disdain for wealth is
probably borne of the dirigistic impulse to replace "the social order in which
the most ingenious citizens are impelled to serve the masses," in the words of
economist Ludwig von Mises, with a system "in which they no longer will be the
customers who give the orders, but wards of an omnipotent authority." Boring…
©2000 By Ilana
Mercer
A version of this
column appeared in The Calgary Herald
July 6 |